Store Visit
Plan your visit before you come in.
Tell us what you’d like to try or ask about, and our team can help prepare before you visit Richmond Centre or Metrotown.
Before You Visit
Share what you want to check in store.
Use this form for frame try-ons, prescription lens questions, insurance billing, repairs, adjustments, eye exam inquiries, or checking a frame colour before visiting.
Need a specific colour or size?
Our team can help arrange special orders, usually around 3 weeks.
Request Sent
Visit request received.
Our team will contact you shortly to help prepare before your visit.
If a style is unavailable in store, we can help arrange a special order, usually around 3 weeks.